How to Order
Our customer service representatives are here to help you Monday – Friday from 7
AM – 4 PM PST (West Coast). You can call us or email at:
Toll Free: 1.877.320.0800
International: 360.321.2636
Fax: 360.321.2585
Email:
info@FunctionalArtGallery.com
Yes, you can actually talk to a real person! We are not an “internet
company” with a shopping cart on our site. Many of our artisan crafted products
are “made to order” with many different options and styles. Our products
generally require some consultation to make sure you are getting exactly what
you want and avoid ordering mistakes. The best way to contact us is by phone so
our customer service representatives can better understand your design criteria,
budget, timeframe and vision for your particular project. We also respond
quickly to email inquiries. It helps if you provide your name, phone number and
other contact information.
There are three types of work that we sell – stocked, made-to-order and
custom. Upon an order, stocked products can be shipped out within a short period
of time. “Made-to-order” products have different lead times and often can be
customized to meet your needs. Simply give us a call and we can quickly quote
you lead times and consult with you on the available options. For custom work we
will generally make a proposal that includes the specific work to be done,
shipping deadlines, costs and other pertinent information. Once a proposal has
been agreed to, and a deposit has been made, we will get the artist started on
the work.
Wood Artists Gallery is here to help you through completion of your project.
We have helped hundreds of design professionals and art collectors match the
right work of art to their specific job. Unlike a standard gallery, showroom or
“internet company”, we specialize in functional and architectural art and
understand the challenges associated with incorporating handcrafted art into the
kitchen and bath. Our customer service representatives have the design
experience and technical knowledge necessary to ensure that your project is a
success.
